Never Miss a Sales Opportunity or Customer Service Concern
Zenith Dealer Solutions helps you improve your caller's experience by giving you insight into every call and alarming you to calls you want to know about.
Alarm options include:
Customers want to interact with employees who demonstrate great character, act as a trusted adviser, and simply care. Employees that care and act upon the feelings of customers at different points along their journey are more likely to win loyalty. Marine Dealerships that deliver on these expectations will be rewarded with affinity and spend – 63% of customers with positive feelings about a company will remain loyal, while 74% will go a step further and advocate for the brand.
Based on data from listening to millions of phone call interactions with marine dealerships that yielded the most successful outcomes, Zenith Dealer Solutions trains specific employee behaviors and attributes that drive the greatest results.
Stay competitive, productive and profitable with marine specific phone training by Zenith Dealer Solutions.
Every customer initiative contains an element of the phone. Hire to enhance your #CallerCX
Zenith Dealer Solutions Suite
Zenith Dealer Solutions provides me with a unique view inside of our dealerships' phone calls. Never before have I had this type of measurement and OneWater Marine is taking advantage of it. Missed calls and missed opportunities are a thing of the past.
Evan Davis, OneWater Marine